Payments: Creative Administrative Consultants accepts payments via PayPal. PayPal accepts credit card and bank transfers. A PayPal account is not required to pay a CAC invoice. This is the preferred method. In some rare cases, Creative Administrative Consultants may accept checks. Please allow 6-10 business days (after CAC receives the check) for check payment to clear before work is started. Clients are responsible for NSF fees, if the payment does not clear. Work will not begin until NSF fees are paid.
Hourly Clients are required to submit a 30% down payment via PayPal after the Client receives invoice before work can begin. All invoices need to be paid in full by Client before completed work is sent to Client. We offer various ongoing support packages from a few hours and up. For projects $200 and under, full payment is required before work will begin. Payment requirements may vary as per the contract between the Client and CAC.
For your ongoing business with CAC, we offer retainer packages for our administrative and web site services. Clients utilizing retainer packages must prepay for the services desired before work is started by the Consultant. Prior to the first of the month, invoices are sent out prior to services being rendered for the specified number of hours. Your time is a priority to CAC, and the hours in your retainer are guaranteed and includes priority scheduling over any hourly or project based clients. Retainer packages offer a discount on the hourly rate depending on which package is chosen. Hours not used do not roll over from month to month.
Invoices are submitted to the client via fax or e-mail. Client payment is due upon receipt of invoice. Client’s past due accounts will be subjected to late fees and/ or work stoppage until account is current. All clients will have a contract based on their needs with CAC. We require a signed contract by both client and CAC before work is started. All client information is kept confidential.
CAC can give an estimate for work however the client is responsible for actual charges that are incurred while completing work for the client.
Expenses such as custom printing, mailings, etc. incurred on client’s behalf will be added to client’s invoice.
A 15% charge will be added for rush jobs with 24 hour or less notice.
Policies are subject to change.